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๐Ÿค

Work With Clients And Documents

Use this section when accounting work is blocked by a client answer, uploaded file, portal access, or communication history.

Start By Outcome

Show the client what to do

๐ŸชชUse The Client Portal
Client portal desktop home with the client switcher, Upload Documents, Transactions, Work, Reports, and MY marked
Client portal desktop home with the client switcher, Upload Documents, Transactions, Work, Reports, and MY marked
Client portal mobile home with the client switcher, Upload Documents, Transactions, Work, and MY marked
Client portal mobile home with the client switcher, Upload Documents, Transactions, Work, and MY marked

Ask for files

๐Ÿ“จRequest Files From A Client
Shared Files request modal for asking a client to upload files
Shared Files request modal for asking a client to upload files

Organize uploads

๐Ÿ—‚๏ธOrganize Shared Files
Shared Files with seeded folder, document, and work links
Shared Files with seeded folder, document, and work links

Resolve client questions

โœ…Work Through Client Questions
Client Work inbox with seeded and automation-created work items
Client Work inbox with seeded and automation-created work items

Check messages

๐Ÿ’ฌReview Communications
Communications list with received, sent, and failed email states
Communications list with received, sent, and failed email states

Invite a client to the portal

๐ŸšชInvite A Client To The Portal
Client Access page and portal link controls
Client Access page and portal link controls

Recommended Order

Confirm the client has portal access -> send the request -> client uploads, answers, or connects data -> review the result in Client Work, Shared Files, Communications, Transactions, or Integrations -> apply the answer back to the accounting workflow.

More Client Collaboration Pages

๐ŸงชReview Generic Checks๐ŸคUse Shared Files, Client Work, And Communications๐Ÿ”Configure Client Portal And Client Settings
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