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Work Through A Client Book

Use this page when you are already inside a client book and need to know which screen or button to use next. A client book is the firm-side workspace for one client: bank activity, accounting lists, client requests, close work, reports, and client-specific settings all live here.

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Use the annotated numbers in each screenshot as the click path. Start from the screen that matches the job you are trying to finish.

1. Start From The Client Book Home

The client book opens around Bank & Card Accounts. Use this screen as the control center: pick the current client, go to transaction review, open client work, open reports, review accounts, or jump into settings.

Client book home with current client, review queue, client work, reports, accounts, and navigation settings marked
Client book home with current client, review queue, client work, reports, accounts, and navigation settings marked

2. Review Bank Activity

Open Bank Transactions when new bank or card activity needs coding. Use Add Transactions for new data, Filters and Columns to narrow the table, row actions to post or ask, and feed tabs to switch between transaction views.

Client book transaction review screen with Add Transactions, Filters, Columns, row actions, and feed tabs marked
Client book transaction review screen with Add Transactions, Filters, Columns, row actions, and feed tabs marked

3. Add Transaction Data

Use Add Transactions when source data is missing. Upload Documents sends statement files into processing. Connect Bank starts a bank connection path.

Client book Add Transactions menu with Upload Documents and Connect Bank marked
Client book Add Transactions menu with Upload Documents and Connect Bank marked

4. Use Bulk Actions On Transactions

Select one or more rows to open the bulk action bar. Use Ask client when context is missing, Match when an existing record should be linked, Transfer for bank-to-bank movement, and More for secondary actions.

Client book transaction bulk action bar with Ask client, Match, Transfer, More, and selected rows marked
Client book transaction bulk action bar with Ask client, Match, Transfer, More, and selected rows marked

5. Ask The Client From A Transaction

Use Ask client to turn selected transactions into a client-facing question. Write the message, confirm the included transactions, then send the request.

Client book Ask client dialog with message field, selected transactions, and send action marked
Client book Ask client dialog with message field, selected transactions, and send action marked

6. Automate Repeat Coding

Open Rules when the same vendor, memo, or pattern should code the same way next time. Create a rule, define the condition, choose the coding target, then save it.

Client book rule builder with conditions, coding target, and save action marked
Client book rule builder with conditions, coding target, and save action marked

7. Manage Accounting Lists

Use Vendors, Customers, and Chart of Accounts when transaction coding depends on clean master data. This example shows the vendor creation path.

Client book vendor management flow with vendor form fields and save action marked
Client book vendor management flow with vendor form fields and save action marked

8. Work With Payables

Open Payables when the client has bills, checks, or A/P records to manage. Use Write check for a manual check and fill the check fields before saving.

Client book Payables flow with Write check, check fields, save action, and payables context marked
Client book Payables flow with Write check, check fields, save action, and payables context marked

9. Work With Receivables

Open Receivables when the client has invoices or A/R records to manage. Use New invoice, fill the invoice fields, and save it back to the client book.

Client book Receivables flow with New invoice, invoice fields, save action, and receivables context marked
Client book Receivables flow with New invoice, invoice fields, save action, and receivables context marked

10. Manage Fixed Assets

Open Fixed Assets for assets and depreciation. Use Add asset, fill the asset fields, then save the asset so it appears in the depreciation schedule.

Client book Fixed Assets flow with Add asset, asset fields, save action, and asset schedule marked
Client book Fixed Assets flow with Add asset, asset fields, save action, and asset schedule marked

11. Track Mileage

Open Mileage for reimbursable or deductible trips. Use Add trip, fill the trip fields, and use the tabs to review trips, vehicles, and mileage settings.

Client book Mileage flow with Add trip, trip fields, save action, and mileage tabs marked
Client book Mileage flow with Add trip, trip fields, save action, and mileage tabs marked

12. Request Or Organize Client Files

Open Shared Files when the accounting team needs a source document. Use Request files to ask the client for documents, write the request details, and send it.

Client book Shared Files flow with Request files, request details, send action, and file context marked
Client book Shared Files flow with Request files, request details, send action, and file context marked

13. Track Client Work

Open Client Work to manage questions and tasks sent to the client. Use status filters to focus the list, select work items when bulk action is needed, and open an item to review its context.

Client book Client Work flow with work inbox, select checkbox, status filters, and work items marked
Client book Client Work flow with work inbox, select checkbox, status filters, and work items marked

14. Review Communication History

Open Communications when the answer may already exist in an email or previous request. Review delivery state, message detail, and related context before asking again.

Client book Communications flow with delivery state, message detail, and related context marked
Client book Communications flow with delivery state, message detail, and related context marked

15. Reconcile Accounts

Open Reconciliation when transaction review is done and an account needs to be tied out. Start from the account hub, choose the statement account, confirm dates and balances, clear the statement rows, then save the reconciliation report only when Difference is $0.00.

Annotated reconciliation hub showing New reconciliation, account rows, difference, reports, and row Reconcile action
Annotated reconciliation hub showing New reconciliation, account rows, difference, reports, and row Reconcile action
Annotated reconciliation setup showing account selection, opening balance, statement ending date, ending balance, and Start reconciling
Annotated reconciliation setup showing account selection, opening balance, statement ending date, ending balance, and Start reconciling
Annotated reconciliation review showing summary bar, checks/payments, deposits/credits, and Save report
Annotated reconciliation review showing summary bar, checks/payments, deposits/credits, and Save report
Annotated reconciliation difference troubleshooting showing changed Difference, row checkbox, search, and pagination
Annotated reconciliation difference troubleshooting showing changed Difference, row checkbox, search, and pagination

16. Review Journals And Close Controls

Open Journal Entries to inspect posted accounting entries. Use New to create entries, review debit/credit columns, and use recurring or closed-period controls when needed.

Client book Journal Entries flow with new journal action, ledger columns, and close controls marked
Client book Journal Entries flow with new journal action, ledger columns, and close controls marked

17. Run Financial Reports

Open Reports when you need a Profit & Loss, Balance Sheet, Trial Balance, General Ledger, AJE report, or account/vendor report. Choose report controls, review the body, then export or share.

Client book Reports flow with report type, report controls, export/share action, and report body marked
Client book Reports flow with report type, report controls, export/share action, and report body marked

18. Build A Client Report Package

Open Client Reports when the client needs a repeatable report package. Create or use a template, choose included reports, then save, export, or publish the package.

Client book Client Reports flow with package template, create action, included reports, and save/export controls marked
Client book Client Reports flow with package template, create action, included reports, and save/export controls marked

19. Review Client Settings

Open Settings when the client book setup itself needs review. Use Client Information for core details, Client Access for portal access, accounting setup pages for classes, locations, accounts, and integrations, and audit/control pages for history or risky actions.

Client book Settings flow with client information, portal access, accounting setup, and controls marked
Client book Settings flow with client information, portal access, accounting setup, and controls marked

The Normal Client Book Loop

  1. Start at the client book home.
  2. Bring in missing source data.
  3. Review and post transactions.
  4. Create rules for repeat patterns.
  5. Use client work, shared files, and communications when context is missing.
  6. Handle A/P, A/R, fixed assets, mileage, vendors, customers, and accounts as needed.
  7. Reconcile accounts, review journals, lock periods, and run reports.
  8. Check client settings when access, setup, or audit history affects the work.
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